Samsung phone won’t turn on? Here’s why

There are a few reasons your Samsung phone won’t turn on, this might seem crazy, but make sure that your phone is charged. If you have charged it up to the best of your knowledge but it is still not responding my first suggestion would be to try and charge it using another wire, just to make sure it is actually getting the juice it requires to turn on. Seems obvious, but I’ve been there myself. More often it can be down to a system crash of your phone or device.

So what can you do when your Samsung phone won’t switch on and it doesn’t seem to be responding? Here we look at some ways in which you can fix the issue and get your phone powered back on so all is right with your world again because let’s face it phones aren’t cheap nowadays.

My Samsung phone won’t turn on? – What to do

The first thing that you should ask yourself when your mobile won’t turn on is; How do I force restart my phone?

Luckily Samsung put in a fail-safe when designing their phone which allows you to force a restart, it’s effectively like how you can boot a computer in Safe Mode when it is glitching out. In the phone, it is the equivalent of taking out the battery but as Samsung users know, there isn’t a removable battery in Samsung’s. So this way will ‘power shock’ your phone into restarting, to do this follow the steps below:

  1. Press the volume down key, on S20 which is located on the right-hand side of your phone.
  2. Also press the ‘Power’ key at the same time.
  3. Hold them both down together for 10 seconds or however long it takes for your phone to boot up.

If your phone boots after this, then you can release the keys and continue with what you were doing on your phone because your problem is solved. If not try the same method a few more times, holding the keys down for longer, also check the keys are being pressed down properly, take your phone case off to ensure this.

If this hasn’t worked there is another method you can try to reboot your phone in a similar fashion.

  1. Press and hold the Volume Down key and do not release it.
  2. Whilst still holding the volume key down, press and hold the power key simultaneously.
  3. Now continue to hold both keys down together until your phone boots, again this could take longer than 10 seconds so be patient and don’t let go.

Now, this sounds like the first method, and it kind of is, but by holding the volume key down first in the second method and then the power key you ensure that the device is registering you pressing both keys rather than just one.

How can I reboot my Samsung in Recovery Mode?

If you still cannot turn on your phone or device then there is another thing that you can try to get your phone back on.

  1. Press and hold down the ‘Volume Up’ key, ‘Bixby’ key, and the ‘Power’ key simultaneously.
  2. Hold the buttons down until you see the Samsung logo appear on the screen, once it does release the keys.
  3. You will now see a system update installing.
  4. The system recovery menu will now appear with several options to choose from.
  5. Press and hold down the Volume Down key to wipe out the cache partition on your phone.
  6. Press down the ‘Power Key.’
  7. Press and hold down your ‘Volume Down’ key to select ‘Yes.’
  8. Then press the ‘Power Key’ again.
  9. The cache partition wipe will now occur.
  10. Once it is finished, press the ‘Power Key’ again to restart your phone.


In conclusion, if you have tried the methods above and your phone isn’t restarting still them it could be a hardware problem, in this case, the only thing you can do is take it to a Samsung Store or someone that specializes in phone hardware, although taking it outside of Samsung will void the warranty so it isn’t advisable.

A hardware issue is not something you will be able to fix at home so a specialist is a necessary step to take in this case. If you still have your phone under warranty then you should be able to get it repaired for free with Samsung, unless it is something you did to the phone and it isn’t the phone itself, such as if you dropped your phone. You may have a more comprehensive cover so this may not be an issue, but you won’t know until you take it in and they run diagnostics on the phone.

You can still get the phone fixed out of warranty but it will cost you money for repairs which can become costly depending on what is wrong with your phone. Hopefully though, one of our fixes has helped you with your problem because it was a system crash and you don’t have to go any further into the repair process than what we have listed above.